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Water Faucets
Washbasin faucets, Bathtub faucets, Shower faucets, Shower columns, Shower panels, Kitchen faucets, Bidet faucets, Sensor faucets, Medical, Small Taps and Valves
Wall bathroom accessories
Hooks and hangers, Soap Dispensers, Toothbrush glasses and holders, Soap dishes, Towel rails & rings, Toilet paper holders, Toilet brushes, Bathroom Shelves
Free standing
Soap dispensers, Toothbrush glasses and holders, Soap dishes, Towel rails, Toilet paper stands, Toilet brushes, Jars, containers
Seats and stools
Folding seats, Stools, For seniors and the disabled, Children's bathroom step stools, anti slip
Senior program, Accessible bathroom
Handrails, Toilet handrails, Seats and stools for seniors, Toilet seats senior
Washbasin plates
Countertops AVICE, Countertops TAILOR, SKA Countertops, Plates VEGA, WOODY, Plates PLATO
Washbasins
Wall-mounted, Double washbasins, Countertop basins, Drop in washbasins, Semi-recessed washbasins, Small washbasins, Corner washbasins, Free standing washbasins, Custom washbasins, Washbasins for the disabled
Toilets
New types of flushing, Close coupled toilets, Hanging WC, Free standing, Handicaped WC, WC with Bidetshower, WC with integrated electronic bidet, WC with bidet shower and integrated faucet or valve, Additional bidet for toilets, Wall-hung toilet sets
Bathtubs
Freestanding, Rectangular, Eccentric left, Eccentric right, Back to wall, Oval, Corner bathtubs, Round bathtubs, Shallow bathtubs, With integrated panel, Retro baths
Shower doors
Retracting, Folding, Opening with a fixed part, Opening single wing, Opening double wings
Square enclosures
Sliding doors - corner entrance, Folding doors - corner entrance, Sliding doors with side wall, Folding doors with side wall, Door opening - corner entrance, door opening with side wall
Rectangular enclosures
Sliding doors - corner entrance, Folding doors - corner entrance, Sliding doors with side wall, Folding doors with side wall, Door opening - corner entrance, Door opening with side wall
Walk in enclosures
Single wall fixed, Single-walled sliding, Double-walled fixed, Double-walled swivel, Single-walled spatial
Wall shower enclosure
D shaped shower enclosure, sliding doors, 3 sides shower enclosures, sliding doors, 3 sides shower enclosures, folding doors, 3 sides shower enclosures, opening single wing doors
Accessories for radiators
El.heating bars, Connection sets, Towel dryers, hooks, Radiator pipe cover and Faucet hole, Clamping fittings, Other
Pre-wall/flushing technology
WC concealed cisterns, Flush Buttons, Bidet modules, Washbasins modules, Accessories
Bath tub
Standard, without filling, With filling, For freestanding Bathtubs, Drains, Siphons, Spare parts
Returning the goods
You may return goods purchased from UBC without giving any reason within the legal 14-day period from the date of receipt. This period also applies to orders with personal pick-up. The right does not apply to orders placed in the course of a trade or business, i.e. if your registration number is stated on the invoice.
Return of goods in undamaged packaging
The packaging is neither the object of purchase nor part of the purchased item. However, we are entitled to compensation for the actual costs incurred in returning the goods. These costs are assessed and subsequently charged to the customer.
Condition of returned goods
In the event that the goods are returned to the supplier in other than intact condition, the customer is obliged to pay for the costs associated with restoring the goods to their original condition and any other damage to the goods (incomplete contents, missing accessories or accompanying documentation, damaged packaging, wear and tear, etc.).
Compliance with the 14-day period
The relevant date for compliance with the time limit is the date on which the withdrawal is sent. The withdrawal period shall be deemed to have been complied with if the consumer sends the notice of withdrawal to the supplier during the withdrawal period.
The withdrawal period is 14 calendar days, not working days, and starts on the calendar day following the day on which the consumer receives the products (e.g. if the consumer receives the products on Friday, the withdrawal period starts on Saturday inclusive).
What documents to include
Return form (return of goods within 14 days of purchase)
We recommend that a tax receipt is always attached to the returned goods to confirm that the goods were purchased from UBC and to help us identify the product and the request.
As soon as possible after submitting the withdrawal, it is necessary to hand over the purchased goods to UBC. In this case, no right to reimbursement of transporting the goods to UBC arises.
Not returnable products
Legally, the consumer cannot withdraw from the contract, especially if:
The delivery of goods in sealed packaging which the consumer has removed from the packaging and which cannot be returned for hygiene reasons.
The delivery of goods which have been customised by or for the consumer.
Refund
The amount shall be transferred to the customer´s bank account as soon as possible, no later than 14 days from the date of withdrawal from the contract, but not until the returned goods have been delivered to our complaints department (or until you prove that the returned goods have already been sent to us). In this case, the costs of returning the goods shall be borne by the buyer. We recommend that you provide an account number for sending the refund.
Where or how to return goods
In person at the Ovčáry branch.Ovčáry
Ship to:
UBC s.r.o.
Logistické centrum Ovčáry
Průmyslová zóna Ovčáry u Kolína
Ovčáry 322
280 02 Ovčáry
Czech Republic