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Water Faucets
Washbasin faucets, Bathtub faucets, Shower faucets, Shower columns, Shower panels, Kitchen faucets, Bidet faucets, Sensor faucets, Medical, Small Taps and Valves
Wall bathroom accessories
Hooks and hangers, Soap Dispensers, Toothbrush glasses and holders, Soap dishes, Towel rails & rings, Toilet paper holders, Toilet brushes, Bathroom Shelves
Free standing
Soap dispensers, Toothbrush glasses and holders, Soap dishes, Towel rails, Toilet paper stands, Toilet brushes, Jars, containers
Seats and stools
Folding seats, Stools, For seniors and the disabled, Children's bathroom step stools, anti slip
Senior program, Accessible bathroom
Handrails, Toilet handrails, Seats and stools for seniors, Toilet seats senior
Washbasin plates
Countertops AVICE, Countertops TAILOR, SKA Countertops, Plates VEGA, WOODY, Plates PLATO
Washbasins
Wall-mounted, Double washbasins, Countertop basins, Drop in washbasins, Semi-recessed washbasins, Small washbasins, Corner washbasins, Free standing washbasins, Custom washbasins, Washbasins for the disabled
Toilets
New types of flushing, Close coupled toilets, Hanging WC, Free standing, Handicaped WC, WC with Bidetshower, WC with integrated electronic bidet, WC with bidet shower and integrated faucet or valve, Additional bidet for toilets, Wall-hung toilet sets
Bathtubs
Freestanding, Rectangular, Eccentric left, Eccentric right, Back to wall, Oval, Corner bathtubs, Round bathtubs, Shallow bathtubs, With integrated panel, Retro baths
Shower doors
Retracting, Folding, Opening with a fixed part, Opening single wing, Opening double wings
Square enclosures
Sliding doors - corner entrance, Folding doors - corner entrance, Sliding doors with side wall, Folding doors with side wall, Door opening - corner entrance, door opening with side wall
Rectangular enclosures
Sliding doors - corner entrance, Folding doors - corner entrance, Sliding doors with side wall, Folding doors with side wall, Door opening - corner entrance, Door opening with side wall
Walk in enclosures
Single wall fixed, Single-walled sliding, Double-walled fixed, Double-walled swivel, Single-walled spatial
Wall shower enclosure
D shaped shower enclosure, sliding doors, 3 sides shower enclosures, sliding doors, 3 sides shower enclosures, folding doors, 3 sides shower enclosures, opening single wing doors
Accessories for radiators
El.heating bars, Connection sets, Towel dryers, hooks, Radiator pipe cover and Faucet hole, Clamping fittings, Other
Pre-wall/flushing technology
WC concealed cisterns, Flush Buttons, Bidet modules, Washbasins modules, Accessories
Bath tub
Standard, without filling, With filling, For freestanding Bathtubs, Drains, Siphons, Spare parts
Receiving reclamation
Quantity discrepancies and confusion of goods
Complaints regarding the delivery volume (i.e. quantity differences, product confusion, etc.) will be acknowledged by the sales department responsible for your order no later than one day after delivery..
Contact: export@ubc-group.cz
Quality defects
Complaints of quality defects are only accepted in writing within the relevant warranty period upon submission of a proof of purchase or a duly completed warranty card.
To file a complaint, please fill in and send the following complaint report:COMPLAINT REPORT
- When completing the complaint report, please pay extra attention to the description of the defect, the most accurate description will help expedite the process.
Complaint procedure: personal handover at the Ovčáry branch
- Personal collection at the Ovčáry branch
- Immediate replacement or repair with direct consultation with the complaint technician (during working hours)
- Acceptance of the complaint with the assignment of a complaint number and processing within the proper warranty period.
UBC s.r.o. is not liable for any damage or loss of products during transport, unless the transport is provided by the company itself. Please check the delivered goods carefully when collecting them from the carrier. Do not accept a shipment that shows signs of damage.
If the shipment is damaged, even though the packaging was intact when the shipment was received, you should inform either the carrier or our company as soon as possible.
Email:reklamace@ubc-group.cz