We regret to inform you that our warehouse will be closed from 16. December 2023 to 21. January 2024 due to relocation to a new logistics centre in Ovčary near Kolín.
During this period there will be no dispatches or personal pick-ups possible.

Claims - Business for partners

Goods Claim Form

The claim shall only be submitted in writing, by filling in the claim form on the client area homepage (B2B) after Login
The form is to be found under your orders overview on the client area homepage.

I want to sign in

If you have not received the B2B Login data, please click here: Contact form

UBC Claims Applications 

The Application for managing claims is activated by sending a claim through the client area after Login. 
The Login data for this application are the same as those for the client area (B2B).

UBC Claims - Applications

If you have not sent any claim yet, the access to this applications will be denied and the claim will have to be sent through the client area after Login.